Tech, Travel, Uncategorized

Population Scale Impact Through Societal Platform Lens

iKure’s journey started in 2010 to address the inadequate and inaccessible primary healthcare for the last mile using technology. We have impacted 12 M population across 8 states in India. We have the data capability powered by AI and machine learning algorithm for actionable research interventions and many more. With a full proof model, we began at a small scale. But soon, we learnt the limitation of the model that could reach only a fraction of the population when the problem was common for 70% of the India’s rural villages.

We wondered, can iKure solve the problem individually? Can we create doctors overnight or build infrastructure to solve the problem at scale? The answer was no. The problem is dynamic and multivariant in nature. On one hand, we have primary health centres that remains ineffective and less utilized due to the shortage of staff, resources and quality care and on the other hand, India with a vast population of 1.3 billion needs to build 200,000 health and wellness centres to address the demand and supply gap. In this context, iKure with 200 centres was insignificant to match up to the need.

Societal Platform thinking was important for us to reflect that technology can be the key enabler to scale, but it cannot bring different actors co-create solution together and amplify at a population scale. iKure aimed to build a shared infrastructure for multiple actors to come together to solve the common goal. We wanted to create such infrastructure, where people can access the health system with hope and newer possibilitiesThe Naga telehealth was an effort to introduce the platform thinking of co-creating together with the Government, technology partners, research partners, NGOs and grassroot members. The system opened access to healthcare, prevention and wellness for the entire state of Nagaland leveraging 192 sub health centres and 19 primary health centres.

The prototype model is adapted in Khunti District, Jharkhand with JICA to transform the ineffective health system into a dynamic one. It is serving the district hospitals, community sub-centres, and primary health centres. This has set an example for other state governments to follow, where we are partnering with 5 State governments to leverage the shared digital infrastructure for greater utilization and access to health and wellness centres and promote prevention and awareness at the community level through frontline health workers. The platform is also available in hybrid model to drive rapid adaption and evolution in local context using physical health workforce presence at patient’s door-steps. The shared digital infrastructure has co-created network of engagement at different levels. It has enabled remote health monitoring services through NGOs and self-help groups and addressing the behavioural and cultural barriers that cause vaccine hesitancies in rural villages through frontline health workers. It will bring 200,000 frontline health workers using the shared infrastructure at a mass level. In all these cases, the architecture design needs to foster trust and ownership. Use of AI model can only find relevance, if the platform ensures data privacy for all the actors in the ecosystem. Towards this, iKure is working with ODI-Microsoft to develop an automated open data platform ensuring right data reaches to right hands. A shared and collective understanding of different stakeholders can solve the problem of healthcare in totality. Through our shared infrastructure, we aim to reach out to our beneficiaries irrespective of where they are.  iKure through SP lens believes the power of shared infrastructure can amplify its potential to serve at a population scale.

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Lifestyle, Staff Picks

COVID-19: Initiatives from iKure


COVID-19 pandemic has created significant disruptions globally and presented multiple challenges for healthcare providers. We at iKure, have been working on multiple initiatives to address some of these challenges.

This article briefly presents some of the initiatives from iKure.


    • 1. COVID Awareness & Counseling

      The solution from iKure involves creating mass awareness through a combination of IVR (Interactive Voice Response) and iKure Health App. The information shared is in strict compliance with Government protocols and available in the local languages. The contents focus on the following areas:

• Measures on social distancing
• Hand washing hygiene & procedure
• Understanding symptoms of COVID-19 and taking adequate measures
• Awareness building to seek doctor’s consultation
• Addressing phobia around quarantines and self isolation
• Address mental distress & anxiety
• Questionnaire for self assessment based on symptomatic behavior
• Questionnaire to assess awareness level

In order to drive the mass awareness and counseling, iKure has developed an initiative to train frontline health workers on a Train-The-Trainer approach. These Trainers will in turn train area volunteers/ representatives. These trained members will be deployed in the identified areas for awareness, counseling and identification of high risk members. The Train-The-Trainer training can be done remotely using iKure Health App.



    • 2. Telemedicine App from iKure

      iKure Telemedicine App will enable patients to schedule consultations with remote Doctors. Frontline health workers who visit the patients at their homes can facilitate this engagement. A typical workflow of the Telemedicine App from iKure is briefly described below:

      • The patient registers on the App either on his own or with assistance from the Community Health Worker (CHW) visiting his home.
      • Patient can request an appointment for doctor consultation on his own. The CHW can also request an appointment with the doctor. This will generate a queue.
      • The doctor gets a notification of the call request in his App and based on his availability can accept/reject the request for the telemedicine call
      • For a follow-up consultation for an existing patient, the Hospital might already have access to the patient’s medical records. If not, the patient can scan and upload his last prescription and test results.
      • For a new patient, a CHW can visit the patient’s place on a scheduled time, collect basic vitals, enter them in the iKure App and then schedule a call with the doctor. The patient or CHW can check the status from their App.
      • Internal triggers in the App can send notifications for medicine and vital alerts to the patient.
      • The Doctor will be able to view patient details before, during and after the call. This includes demographics, vitals and clinical information such as prescriptions and results.
      • The doctor can enter the prescription in the App and this can be viewed by the patient or CHW.

    • 3. COVID-19 Health Intervention Program
      The intervention will focus on awareness, counseling and screening for Corona Virus. It is preferred to handle this intervention by conducting a general health camp. If this is not possible, the intervention can be done through home visits by ASHA (Accredited Social Health Activist) and ANM (Auxiliary Nurse Midwife) workers. The specific services to be delivered through the intervention include:


      • Patient registration
      • Measurement of patient vitals – Body Temperature, Blood Pressure, Height, Weight, Body Mass Index, Pulse Rate, SpO2
      • Patient screening & identifying high risk patients for COVID-19
      • Referring high risk patients for further laboratory tests
      • Doctor consultation (face-to-face or through telemedicine)
      • Providing medicines to patients as per the diagnosis made by Doctor
      • Patient counseling & awareness on COVID-19
      • Issuing iKure Health Screening Card

  • 4. iKure Population Health Management System

    iKure has a proprietary population health management system called WHIMS (Wireless Health Incident Monitoring System). WHIMS is a medical collaboration platform and can integrate the various stakeholders in the primary healthcare ecosystem including patients, doctors, frontline health workers and primary healthcare clinics.Deploying WHIMS in a region can provide a framework for predicting disease outbreaks, notifications to seek medical help and tracking the spread of diseases.

    The key features of WHIMS include the following:

    • Create a clinical database (Electronic Medical Record) of the population in the identified area
    • Provide a technology platform for primary healthcare players in the identified area and enable them to provide better healthcare services focusing on continuum of care
    • Enable Community Health Workers (CHWs) in data collection from the patient’s home, arrange telemedicine calls and get prescription alerts
    • Doctor’s can view patient details including clinical history and enter details of consultation and prescription
    • Patients can view reports, book services online and get consultations through telemedicine
    • Integration with medical devices and wearables
    • Integrate with 3rd party AI (Artificial Intelligence)/ML (Machine Learning) applications for predictive analytics
    • Serve as a technology platform for stratification of population, identification of high risk patients and prioritize testing & screening for the most vulnerable population
    • Provide a platform for implementing priority health intervention programs

About iKure: iKure ( is a healthcare technology startup that delivers primary healthcare, wellness, and prevention services to communities in India through digital technologies, trained frontline health workers, a network of Hub & Spoke Clinics and focus on a continuum of care. iKure focuses on addressing the primary healthcare needs across all settings – rural, semi-urban and urban areas.

Rahul Chatterjee
Chief Growth Officer, iKure

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Desing & Art, Staff Picks



iKure Techsoft Pvt. Ltd. has been selected to participate in a new ‘Peer learning network’ hosted by Microsoft and the ODI

iKure has this week been announced as one of six organisations to take part in an international peer learning network for data collaborations.

The network is hosted by the Open Data Institute (ODI) and Microsoft through Microsoft’s Open Data Campaign, which aims to close the data divide and help organisations of all sizes to realise the benefits of data and the new technologies it powers.

The goal of the peer learning network is to convene data collaborations of all sizes to enable them to learn from one another and access expert guidance and support to more effectively address the challenges they face.

iKure has been chosen as one of the winning organisations. iKure through this collaboration aims to build open data access framework through integration of real-time data with advanced AI framework to create early response for NCD management.

The other five selected data collaborations are: Caring for Equality in Buenos Aires’ Labour Market – Open Data Charter

Data cargo – The Data Place
● MaaS-Peer – ITS Norway
● Packaging reuse data – Reath and Zero Waste Scotland
● Shanghai FinTech Innovation Data Collaboration – Open Data China

Jeni Tennison, Vice President and Chief Strategy Adviser at the ODI, said:
“It was exciting to see such a diverse range of projects, from across the globe, wanting to come together to learn from the ODI, Microsoft and, most importantly, each other. The selected data collaborations will seek to use shared and open data to tackle key global issues, including climate change, gender equality and disease control. This peer network should both help them to succeed and provide real world insights into what it takes to have a successful collaboration around data.”

Jennifer Yokoyama, Vice President and Chief IP Counsel at Microsoft, said:
“We’re delighted to bring together this first cohort of data collaborations for the new peer learning network in partnership with the ODI. The awardees are working on impressive and foundational work across domains and geographies. By assembling these data collaborations we can learn from each other and experts in data sharing, to ultimately help organizations that are looking to get more value from their data.”

“iKure is excited to win this opportunity to create better value for people they serve.”

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