Health Data, an Antidote for Public Health System to Fight COVID Pandemic




Read More →







Read More →


Starting Afresh


With the hopes for COVID-19 vaccine within reach is soaring high, there is still a population that continues to remain extremely vulnerable with large scale challenges in infectious, non-communicable diseases, malnutrition and addictions mostly complicated by poorly health seeking behaviour.

Our two-day health screening camp organized in a remotely located tribal village in Dhansol High school, 40 Km from Bhasragat, Kharagpur was for many their first meeting with the doctors in their lifetime.

While engaging with them over a research survey, I witnessed the ignorance and inequalities of healthcare access that they live with and found for many, Hypertension was the new word in their dictionary and Thalassemia was a foreign borne disease.

iKure team attended the patients and screened their vitals; high BP, low Haemoglobin count, Blood Glucose and cataract like conditions were alarming high as these conditions are known risk factors for complications, deaths and lifelong disabilities, however, exacerbating this reality is the fact that access to healthcare in such tribal areas is still widely unmet and inadequate.

Our effort to start afresh in areas that remain largely dislocated and remote is driven by the unmet demand of primary healthcare, unavailability of medicines and huge distance between healthcare facilities. In the aftermath of Covid-19, low immunity, lack of medical facilities and compromised health conditions are at higher risk and tribal communities amongst others remain highly exposed.

While our efforts are ensuring awareness and health sensitization, adequate supply of essential care and community health workers driven healthcare model can be a sustainable option to minimize the inequalities posed by our healthcare system.

Dr Tirumala Santra Mandal
Research & Communications Analyst
iKure Techsoft

Read More →


Covid-19 & iKure


Covid-19 and the adaptation by iKure in the service offerings……with hints in the way ahead….

Preamble :

Covid-19 has churned out the whole human civilization into an abyss of indefinite uncertainty..withapalling incidents and consequences ,including an unacceptable record of deathsand sufferings worldwide, which has thrown mankind out of gear and the uphill struggle for a safe survival continues, with no sight of a vaccine yet and no definite medical guidelines to resort to, in order to tackle this pandemic in a manageable framework of confidence…within the medical fraternity.

Coupled with this disease menace, is the scenario of economic gloom arising out of job layouts,downsizing of companies, lack of new job prospects etc which is bringing in an enormous amount of despondency and negative affections of mind and body ,unheard of this kind earlier.

iKure being a population service provider enabled by Technology and research oriented objectives,has made an attempt to be a forerunner in the sector of healthcare in rendering its services, during such difficult times, to all stake holders…in more than one novel ways…backed by the skills and expertise of our employees from all walks of training and experience.

Ways in which iKure stood out to adapt to the current unprecedented crisis ..

•  Based on the three prongs of prevention… distancing/usage of barrier tools like masks & hand say the minimum, iKure has embarked on a path of remote consultation for patients..through the new concept of Telemedicine..which has enabled a large no. of clients/patients to seek medical attention from the safe confines of their homes and the Physicians feeling safe at their point of presence.

•  In the events of some subjects/patients approaching our hubs/clinics, the safety measures have been strictly put in place,(with PPE-s etc) to ensure safety of all concerned and a smooth play of operations to continue as earlier…within the norms of recommended prevention guidelines.

•  Special measures have been put in place to render door step services( albeit with mutual protection of subjects & staff) to deliver medicinal items/ related consumables and any other medical attention/advice that may need at any point of time…through our field workers ( CHW-s).

•  Our Doctors have been attuned to the call of the times , to be sensitive towards our patients, at the same time being on guard to detect suspicious infected cases and do the needful as per the advised protocol of the health authorities.

•  Special projects are being undertaken with big business sectors ( such as realty and housing industry) to screen the blue collar workers for Covid-19 by means of well decided clinical vital parameters at site and follow the recommended protocols of suspicion of the infection in any of the persons screened. Our ground staff are physically attending such events with due precautions ,almost on a daily basis,thisfar,and providing a social service in a proactive approach to healthcare.

•  A good number of projects for population screening for the Covid-19 infection are on the way, across several locales in the nation, to provide such services with impunity.

•  Since a second resurge is feared in this country, as well as elsewhere,theGovt would need more and more private sector operators to enter a PPP in order to tackle the growing menace of this crisis.

•  Modalities could be……..allowing screening in the semi-urban areas on a request basis/enabling testing by the private sector liberally without much regulatory protocol and paperwork/leasing ground workers for day to day support to an organization like us, for more community approach to reach out the needy and non-privileged/helping in a proactive manner to set up small check up kiosks in prominent areas where most of the population are expected to visit…etc.

•  A recent glaring example of a PPP may be cited by mentioning the launch of a Telemedicine collaboration with theGovt of Nagaland, in joint efforts with another prominent Indian association, to serve the community of Nagaland,which is a hilly terrain basically, in seeking medical attention from Doctors at Govt Health Centresthere.,,by means of remote consultations on general and specific health issues.

•  To boost the morale of our staff, iKure had arranged a whole remote session with a ‘clinical psychologist’,to address the common feelings of our employees during this pandemic season, where ‘work from home’ has been the norm, so that alongwith their psyche the productivity does not sag and they can adapt themselves to cope up with any such mental issues in their stride.

The way ahead………

• iKure wishes to plan with foresight ventures involving our service offerings in other states and may be beyond Indian shores based on the success of our initiatives this far.

•  More and more Technological advances in the form of devices and tools are being incorporated in our operations, to assist the ground workers for a quicker and better screening with results approaching to the 100th percentile. A robust Telemedicine platform is fine tuned, to enable Physicians to get universal access to an easy going software for navigation and patient prescribing…with maintenance of EMR.

•  Work in the Non-communicable Disease area ( NCD) which is the need of the hour in this country ,keeping the Covid-19 affection in mind, is being planned, since this particular virus affects the CVS in a major way, along with other co-morbidities, as surfacing from those who contracted the disease and those who recovered from the illness !

•  Some critical research areas are also been looked into, which engages the data acquired in re-guiding us through AI and/or ML mechanisms,
on few members of the scope may be obtained…such as Diabetes/Hypertension etc.

•  Stake holder partnerships are being explored by our business associates for more and more Govt/Pvt. Collaborations and grant providers ,based on our track record of success and innumerable accolades that theOrganisation has achieved by dint of merit amidst tough competitions.

Since the pandemic is far from over yet…we do not know what is in store for mankind ,once the Virus leaves civilization !

Whether we have really achieved Herd Immunity..whether we have managed to eradicate the virus for good..what are the residual signs/symptoms of those who have been affected by the Virus..are only issues that time will tell..and help us unfold..but till then, iKure shall continue with its offerings in healthcare in all possible ways….both traditional and innovative…in nature…to mitigate the health issues in the post-pandemic era.

Dr. Lalmohan Banerjee
Sr. Medical Adviser & Medical Director, iKure

Read More →


Pandemic and Public Health: A Contradiction


“I am a cardiac patient. Doctor suggested me an immediate cardiac surgery before 6 months. But due to lockdown I couldn’t even travel to Kolkata. Ambulance charges become so high! Even train services are not available yet. What could be done? Should I die?”, Moidul Chacha was speaking about his critical situation during a conversation with iKure’s Community Health Worker. The situation has become a common phenomenon in rural India. As per the Govt. of India data, it has been revealed that due to huge expense in health, approximately six crores thirty lakhs population fall under Below Poverty Level (BPL). The situation has even become worsened in the midst of lockdown. Primary Health Care Centers (PHC) supposed to be the first point of contact for Covid-19 patients. Taking experience from China and Italy, it has been suggested that of all patients with the disease, 5-10 percent of them become severely ill and need admission to a health facility. About 70 percent of these patients can be managed with supportive care and oxygen, which can be provide through PHCs. PHCs are the frontline health providers and also awareness campaigns could be deliver by the Primary Health Care Centers. But the real situation is truly bitter. ‘Good Doctors’ are not available in maximum number of PHCs. People have to travel so long to avail the health care delivery system. The coronavirus diseases (Covid-19) has created a huge pressure on the healthcare system in our nation. As per the orders of the Ministry of Health and Family Welfare, it has been revealed that the parental and vaccination of pregnant women supposed to take place at Primary and Community Health Centers. However, it was observed that these services were largely ignored during the lockdown. According to the Pradhan Mantri Safal Matritva Abhiyan (PMSMA), around 44,000 women die every year due to pregnancy-related complications whereas 6.6 lakhs children die within 28 days of birth. As per Gaon Connection survey, it has been found that only 29 per cent pregnant women confirmed check-ups and vaccination in West Bengal. While the condition of PHCs are down, even the situation of Govt. hospitals are also horrible. As per the recent data from World Bank, it has been estimated that only 0.7 beds are available for 1000 population and numbers vary in different states. For instance, 1.05 beds are available in Kerala followed by 1.1 in Tamilnadu, whereas 1.05 beds in Delhi and 2.25 beds are available in West-Bengal for 1000 patients. The ratio between doctors and patients is so alarming. Less than 1 doctor (0.857) is only available per 100 patients. The 21st century is witnessing the changes in travel and trade, urbanization, environmental degradation and other trends that increase the risk of disease outbreaks, their spread and amplification into epidemics and pandemics. At the same time, the science and knowledge around infectious hazards are constantly evolving.Now, India is about to reach fifty lakhs mark for Covid-19 situation. As per the data, India is the second worst hit country in the world. Renowned scientists and notable doctors are commenting that if we consider our population is 140 crores out of which, 60%-70% (approximately 60 crores to 70 crores) must be infected with Covid-19, so that herd-immunity would be creating among rest of the population before discovering and producing an effective vaccine to eradicate Covid-19.

In many cases, it has been witnessed that people are now shifted to contactless health check-ups during Covid-19 pandemic. Even in this critical situation, iKure is working effortlessly to helping the rural healthcare system in every single day. The organization has organised more than 100 camps during this lockdown period. Huge numbers of patients are visiting iKure clinics to meet the doctors and availing health check-ups. Community Health Workers of iKure is regularly visiting patients’ house and taking important vitals through WHIMS. The intervention from iKure has developed to fill the gap between PHC and a patient ten years ago. Practically, many remote areas are lacking behind in the distance between a PHC and a patient. In rural areas, a patient has to travel more than 20 kilometers to avail a service from PHC. The iKure team is collecting data through WHIMS and working in partnership model with research institutes, NGOs and healthcare partners to identify critical health issues in communities and design holistic approach to prevent disease maintaining utmost hygiene and provide nutritional components that treat the disease from its route cause.

Now, the question is how could the govt. system evolve this public health crisis in a different way? Whether technological revolution will come into place to provide healthcare for the underserved or infrastructure of PHCs could be developed to provide quality health-care services to the underserved?

Soumyadip Chatterjee
Manager-Research and Communications
iKure Techsoft

Read More →

Lifestyle, Staff Picks

COVID-19: Initiatives from iKure


COVID-19 pandemic has created significant disruptions globally and presented multiple challenges for healthcare providers. We at iKure, have been working on multiple initiatives to address some of these challenges.

This article briefly presents some of the initiatives from iKure.


    • 1. COVID Awareness & Counseling

      The solution from iKure involves creating mass awareness through a combination of IVR (Interactive Voice Response) and iKure Health App. The information shared is in strict compliance with Government protocols and available in the local languages. The contents focus on the following areas:

• Measures on social distancing
• Hand washing hygiene & procedure
• Understanding symptoms of COVID-19 and taking adequate measures
• Awareness building to seek doctor’s consultation
• Addressing phobia around quarantines and self isolation
• Address mental distress & anxiety
• Questionnaire for self assessment based on symptomatic behavior
• Questionnaire to assess awareness level

In order to drive the mass awareness and counseling, iKure has developed an initiative to train frontline health workers on a Train-The-Trainer approach. These Trainers will in turn train area volunteers/ representatives. These trained members will be deployed in the identified areas for awareness, counseling and identification of high risk members. The Train-The-Trainer training can be done remotely using iKure Health App.



    • 2. Telemedicine App from iKure

      iKure Telemedicine App will enable patients to schedule consultations with remote Doctors. Frontline health workers who visit the patients at their homes can facilitate this engagement. A typical workflow of the Telemedicine App from iKure is briefly described below:

      • The patient registers on the App either on his own or with assistance from the Community Health Worker (CHW) visiting his home.
      • Patient can request an appointment for doctor consultation on his own. The CHW can also request an appointment with the doctor. This will generate a queue.
      • The doctor gets a notification of the call request in his App and based on his availability can accept/reject the request for the telemedicine call
      • For a follow-up consultation for an existing patient, the Hospital might already have access to the patient’s medical records. If not, the patient can scan and upload his last prescription and test results.
      • For a new patient, a CHW can visit the patient’s place on a scheduled time, collect basic vitals, enter them in the iKure App and then schedule a call with the doctor. The patient or CHW can check the status from their App.
      • Internal triggers in the App can send notifications for medicine and vital alerts to the patient.
      • The Doctor will be able to view patient details before, during and after the call. This includes demographics, vitals and clinical information such as prescriptions and results.
      • The doctor can enter the prescription in the App and this can be viewed by the patient or CHW.

    • 3. COVID-19 Health Intervention Program
      The intervention will focus on awareness, counseling and screening for Corona Virus. It is preferred to handle this intervention by conducting a general health camp. If this is not possible, the intervention can be done through home visits by ASHA (Accredited Social Health Activist) and ANM (Auxiliary Nurse Midwife) workers. The specific services to be delivered through the intervention include:


      • Patient registration
      • Measurement of patient vitals – Body Temperature, Blood Pressure, Height, Weight, Body Mass Index, Pulse Rate, SpO2
      • Patient screening & identifying high risk patients for COVID-19
      • Referring high risk patients for further laboratory tests
      • Doctor consultation (face-to-face or through telemedicine)
      • Providing medicines to patients as per the diagnosis made by Doctor
      • Patient counseling & awareness on COVID-19
      • Issuing iKure Health Screening Card

  • 4. iKure Population Health Management System

    iKure has a proprietary population health management system called WHIMS (Wireless Health Incident Monitoring System). WHIMS is a medical collaboration platform and can integrate the various stakeholders in the primary healthcare ecosystem including patients, doctors, frontline health workers and primary healthcare clinics.Deploying WHIMS in a region can provide a framework for predicting disease outbreaks, notifications to seek medical help and tracking the spread of diseases.

    The key features of WHIMS include the following:

    • Create a clinical database (Electronic Medical Record) of the population in the identified area
    • Provide a technology platform for primary healthcare players in the identified area and enable them to provide better healthcare services focusing on continuum of care
    • Enable Community Health Workers (CHWs) in data collection from the patient’s home, arrange telemedicine calls and get prescription alerts
    • Doctor’s can view patient details including clinical history and enter details of consultation and prescription
    • Patients can view reports, book services online and get consultations through telemedicine
    • Integration with medical devices and wearables
    • Integrate with 3rd party AI (Artificial Intelligence)/ML (Machine Learning) applications for predictive analytics
    • Serve as a technology platform for stratification of population, identification of high risk patients and prioritize testing & screening for the most vulnerable population
    • Provide a platform for implementing priority health intervention programs

About iKure: iKure ( is a healthcare technology startup that delivers primary healthcare, wellness, and prevention services to communities in India through digital technologies, trained frontline health workers, a network of Hub & Spoke Clinics and focus on a continuum of care. iKure focuses on addressing the primary healthcare needs across all settings – rural, semi-urban and urban areas.

Rahul Chatterjee
Chief Growth Officer, iKure

Read More →

Featured, Lifestyle

Continuity of Care in Primary Healthcare Delivery


What is Continuity of Care?

“Continuity of Care” is concerned with quality of care over time. It is the process by which the patient and his/her physician-led care team are cooperatively involved in ongoing health care management toward the shared goal of high quality and cost-effective medical care.

Continuity of care is the primary objective of family medicine and is consistent with quality patient care provided through a patient-centered medical service. The continuity of care approach helps family physicians gain their patients’ confidence. It also facilitates the family physician’s role as a cost-effective coordinator of the patient’s health services by making early recognition of problems possible. This is rooted in a long-term patient-physician partnership in which the physician knows the patient’s history from experience and can integrate new information and decisions from a whole-person perspective efficiently without extensive investigation.

[The above is a lightly edited version of the definition of Continuity of Care from the American Academy of Family Physicians (“AAFP”) website.]

Continuity of care has several dimensions:

  • Relationship continuity: continuous caring relationship with a clinician
  • Management continuity: continuity and consistency of clinical management, including care planning, and any necessary co-ordination of care required by the patient
  • Information continuity: providing and sharing information regarding the patient across all care providers

Management continuity is relevant whenever a patient is receiving care from more than one clinician or healthcare provider. It concerns the processes involved in co-ordinating, integrating and personalising care to deliver a high-quality service. The General Physician’s (GPs) clinical responsibility as coordinator of care for patients includes helping patients to understand and plan their treatment, navigate unfamiliar services successfully and remain engaged with their care. Good relationship continuity can contribute substantially to achieving this. Having one principal care provider with a holistic view of the patient is central to patients’ experiences of good management continuity and provides a sense of security and confidence about the future.


Benefits of Continuity of Care

Continuity of care approach has significant benefits and will result in better care at a lower cost over a period of time. Some of the specific benefits include:

  • Increased trust in the doctor-patient relationship
  • Reduces fragmentation of care and improves patient safety (by reduction of medical errors), quality of care and outcomes in a cost-effective way
  • Enables early recognition of healthcare problems without extensive investigations and unnecessary medication
  • Reduces “collusion of anonymity” when “patient is passed from one specialist to another with nobody taking complete responsibility for the patient
  • Better accuracy of the patient’s medical records
  • Reduction in unplanned hospital admissions
  • Reduction in the use of emergency department
  • Better adherence to medical advice, especially regarding long-term prevention and wellness
  • Empowers patients to take greater ownership for managing their health
  • Reduction in secondary care (medical care provided by a specialist or a facility upon referral by a primary care physician)
  • Improvement in treatment of chronic condition and quality of life of patients
  • Ensures information continuity; patients dislike having to repeat their story to different clinicians
  • Improvement in patient satisfaction

Use of Technology in Continuity of Care
Technology is a major enabler towards ensuring continuity of care. Some of the key technology elements that are widely used for this purpose are:

  • Electronic Health/Medical Record (EHR/EMR): EHR/EMR is vital for maintaining information continuity across various care providers.
  • Continuity of Care Document (CCD): CCD fosters interoperability of clinical data by allowing physicians to send electronic medical information to other providers without loss of meaning, thereby ensuring better patient care.
  • Tele-Medicine: Virtual patient-doctor consultations through tele-medicine platforms will facilitate relationship continuity and enable a physician to provide care to patients remotely.
  • Home Care Medical Devices & Wearables: Data from medical devices and wearables enables the healthcare providers to remotely monitor patients and take timely and proactive action for improved care delivery.


Challenges in Continuity of Care

While there are significant benefits of the continuity of care approach, there are a few challenges that we need to recognize.

  • Relationship continuity is dependant on having access to a particular physician when required. Patients with an urgent problem are often prepared to trade off waiting to see a physician with whom they have a good relationship in favour of an unknown physician.
  • In several cases, patients are willing to sacrifice “continuity of care” and are acceptable to consult with a doctor other than their usual GP. These include:

1. Patients with acute problems (like a chest infection), don’t really care which doctor they see. They are looking for someone who can see them in a timely fashion and will treat them.
2. Need specialised care from another member of the team
3. Wish to discuss a problem they find embarrassing to discuss with their regular doctor
4. Chose to consult a GP of the same gender

  • There are studies to suggest that a fresh start with a new doctor might open new diagnostic perspectives.
  • Seeing the same doctor might not guarantee a good relationship.
  • Patient-doctor relationship continuity might encourage collusion (for e.g., wrongfully getting a sickness certification)
  • Continuity of care can decrease communication if doctor or patient assumes they know (or are known by) the other so well that new issues are not introduced or discussed.


“Continuity of Care” does not necessarily mean that the patient will consult with the same doctor each time. This might not be possible. In such cases, we will need to ensure continuity using technology and services of other clinicians in the network. When it comes to continuity, the patients are really looking for the following:

  • They do not have to repeat details of their history and condition each time they meet a new clinician
  • They are not repeatedly handed over from one clinician to another and no one seems to be responsible
  • They are not subjected to unnecessary medication and investigations
  • They do not fall between the cracks as they transition from one treatment setting to another
  • They do not receive conflicting opinions from different clinicians

We need to ensure that the patient does not experience the above.

However, we should endeavour to provide “Continuity of Care” through the same doctor during an “episode of care” (healthcare services for a specific medical problem, condition or illness) for each patient.

At iKure, “Continuity of Care” is a key focus area and our primary healthcare delivery model is built around this theme. For us, continuity of care involves integrating patient care in his home with our Clinic services through the following:

  • our network of Hub & Spoke clinics
  • regular health intervention programs in the community
  • trained frontline health workers for last mile connectivity
  • our proprietary population health management system
  • integration with medical devices and wearables
Read More →

Lifestyle, Sport

World Heart Day


This Day is observed on 29th September every year, to commemorate the great role this organ plays in the human system.

On this day …we must make a pledge to create and sustain a heart-healthy environment, by adopting healthy choices in our day to day lives,supplemented with a basic knowledge profile,in order to live longer with a happily beating heart, free from disease but loaded with a zest for life !

The Global Scenario…….more than 17.3 million deaths occur every year from cardio-vascular diseases. Acute Coronary Syndromes(ACS)….the lead members being Acute MI and Unstable Angina…cause a vast No. of unprepared and sudden strikes….with high morbidity and spite of getting the best state of the art treatment facilities today…which are largely preventable !

The recent trends in the cardio-vascular morbidity profile are Coronary Artery Disease ( Ischaemic Heart Disease) and complications of Diabetes/Hypertension causing Heart Failure and ultimate gloomy prognosis..physically and financially.

With the above frightful picture in the backdrop, one should follow a guided lifestyle to keep the cardiovascular diseases at bay. spite of a few latest diagnostic modalities and medicines arriving in the scene, to address some of these complicated issues.

Some of the commonly recommended day to day practices/ knowledge based activities could be…

  • Avoid sedentary hours ensuring mobility in the form of 30 mins. of brisk walks a day or engaging in some kind of free hand exercises,to keep the heart pumping healthily. At office..getting up a frequent no. of times from long sitting sessions and standing, ensures non-sedentary attitude of oneself.
  • STOP smoking and drinking alcohol…in totality. Damage done by smoking cannot be undone but further damage can be prevented. Maintain a steady body weight appropriate to your age and body frame.
  • Rule out Diabetes/Hypertension/Dyslipidaemia by regular blood checks and consulting a physician at a certain periodicity.The idea is to know one’s numbers on these parameters and keep a track of your progress.
  • Staying away from excess consumption of the THREE white dietary scourges….salt/sugar/white flour.
  • Relying on more of vegetable produce and to cut down on organ meat like red meat and meat of bigger animals. If Non-veg fare is the preferred one…then to insist on fish/lean meat (Chicken-minus the skin)/fewer no. of eggs/skimmed milk etc.
  • Never to skip any medication advised by Doctors and to know the warning signs of immediately seeking medical care at a Hospital,if need be.
  • Women after their menopause are more prone to Heart Attacks than men of similar age because of the sudden withdrawl of the ‘oestrogen’ protection that they have been enjoying throughout their reproductive years !
  • People suffering from Diabetes are very prone to have SILENT Heart Attacks (without the typical chest pain) thereby posing more danger in the delay of recognition of the impending emergency and crisis and hence an uncertain morbidity and case fatality.
  • One should be aware of the usual/common symptoms of an impending/onsetting Heart Attack ( Acute MI) ..such as the ubiquitous Chest Pain-not subsiding with usual medication for coronary artery dilatation and /Difficulty in breathing/unusual sweating with/without discomfort/referred pain to left upper arm and left jaw/upper back,upper abdomen/ etc. and to seek medical help instantaneously.
  • Never to ignore any/all of the above symptoms as attacks of Acidity..!!!
  • A proactive and preventive Health Check to rule out any of the heart affections, is a perquisite to a healthy and disease free life for oneself and the family members.
  • Pregnancy needs to be properly followed up at Anti-natal care to exclude cases of “Pregnancy induced Hypertension” (PIH) and its complications.

Wishing all a heart healthy Life today and beyond………

Read More →